Terms & Conditions

Cancellation Policy for Booking One Suite

  • Free cancellation until 14 days before check-in (time shown in the confirmation email). If booked less than 14 days before check-in, free cancellation for 48 hours after booking, up to 5 days before check-in. After that, guests can cancel up to 5 days before check-in and get a refund of the nightly rate but not the cleaning fee.
  • 5 Days Prior: For a full refund of the nightly rate, the guest must cancel at least 5 full days before the listing’s local check-in time (shown in the confirmation email). The cleaning fee will not be refunded unless the guest cancels within the free cancellation period for their reservation.
  • If the guest cancels less than 5 days in advance, the first night is non-refundable but 50% of the nightly rate for remaining nights will be refunded.
  • If the guest arrives and decides to leave early, 50% of the nightly rate for the nights not spent 24 hours after the cancellation occurs are refunded.

 

Cancellation Policy for Booking the Entire Jail House

  • Free cancellation for 48 hours, as long as the guest cancels at least 14 days before check-in 
  • After that, guests can cancel up to 7 days before check-in and get a 50% refund of the nightly rate
  • If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded.